Technology Help

PLEASE NOTE: Our regular services have been affected by Covid-19 safety protocols. Please contact your local branch for the most up-to-date information on technology use and technology help.

Technology Training

NHFPL is committed to supporting a tech-savvy New Haven.

Weekly Computer Classes

Classes for various skill levels are regularly scheduled at branches across our system. Branch classes are listed in our calendar.

Ives Main Library Classes:

We are pleased to announce that we have partnered with Concepts for Adaptive Learning (CfAL) to host regular weekly courses at the Ives downtown branch! Topics range from computer basics to advanced applications. You can find current course offerings on our website calendar, by visiting CfAL’s website, or by calling CfAL at (203) 410-3679. Events and classes do require registration on CfAL’s website – see program details for more information.

Are you new to computers? Are you trying to learn again? Did you know that CfAL offers a complete beginner’s course series – once completed, you will be eligible to receive a FREE refurbished computer to keep!

CfAL offers classes for teens and school ages youth as well. PC building, tech breaks, designing websites, and more. Visit their youth website tab to see course offerings and to register.

One on One Assistance, Resume Help, Job Applications, and More

Need specialized assistance? We can help! If you have a question or need support that may extend beyond 15 minutes, please fill out the form below to request time to come in and meet with our library staff one-to-one.

We can help with: technology support, resumes, job applications, unemployment applications, and other topics by request. We will help you to the best of our ability and help you find additional resources as well.

While we are able to make referrals to a qualified professional, we are unable to provide legal or medical advice. For your own privacy, we cannot handle sensitive personal information unless you are physically present and have provided consent. 

To be respectful toward our library staff and other patrons, please try to be on time for your appointment. Please feel free to cancel an hour before to your appointment by calling Sam at (203) 946-8130 x 214 or email sbailey@nhfpl.org. If you miss two appointments without informing a library staff member, you’ll forfeit the right to schedule additional designated appointments. You will still be able to come to the library to receive help as it is available when you arrive. Library staff members offering appointments reserve the right to reschedule or cancel at any time.

For more information on job application assistance and resume help, please visit our Jobseekers page.

For more information on technology assistance, contact:

Samantha Bailey

Ives Main Library

sbailey@nhfpl.org | 203-946-8130, ext. 214.