At the New Haven Free Public Library, we pride ourselves on serving our local communities. If you are looking for a dynamic workplace that values creativity, problem solving, lifelong learning, and helping others achieve their goals, you may be a great addition to our team!
A Note on Diversity and Inclusion:
We serve a richly diverse community, including a significant Spanish-speaking population. We strongly encourage candidates fluent in both English and Spanish to apply.
Current Vacancies
Official postings of employment opportunities for the City of New Haven, including those for the New Haven Free Public Library, are available on the City’s job portal.
All applications must be submitted via the City’s job portal for consideration. Click here for more information on the the City of New Haven’s hiring procedures.
Click on the purple bars below to view current positions at the Library or Library Foundation.
Library
SUPERVISING LIBRARIAN (FULL TIME), Ives Squared | Within Local 3144 Range 9: $70,596 – $78,018 annualized
About this Position
This role supervises the Ives Squared service area at the Ives Main Library, which includes a team of 3 full-time and 2 part-timer staff members. Ives Squared is a center for innovation and collaboration at the Ives Main Library that opened summer 2018. The space is designed to inspire and augment the vibrant civic and entrepreneurial culture of the New Haven community with the Tinker Lab, a makerspace; the Exchange, for co-working, entrepreneurship, and small business development; the Switchboard, for in-person questions and information; and a Café.
Primary Functions
This is professional library work in the supervision of a library service area or in the development and supervision of a specialized subject area such as literacy, computers, emerging technologies, digital navigation, audio-visual resources and services, and information services for businesses and entrepreneurs.
Work involves, depending upon the job within the class, responsibility for a subject area, responsibility for the supervision of a department. As a service area supervisor, the Supervising Librarian directs the day-to-day operations of the service area and serves as a coach, mentor, and mediator to staff.
Work is performed with latitude for professional judgment and is reviewed through meetings and evaluation of results, reporting to a higher-level Library Administrator (IV or above).
Typical Duties and Responsibilities
- Develops goals, plans, programs, and services for a service area.
- Manages, supervises, and participates in all daily service and support operations of the service area.
- Oversees management and selection of print and non-print materials for a specified service area.
- Prepares, monitors, and maintains programming budget for a service area.
- Collaborates and engages with citizens and community agencies to maintain awareness of community needs.
- Develops outreach and advertising materials within criteria set by communication department to create outreach opportunities and partnerships with local organizations and businesses.
- Develops and delivers programs that promote use of the Library such as: book discussion clubs, author talks, writing groups, computer classes, tours, and community outreach like a read aloud class visit, attending a community management team meeting or other event created by or for the community.
- Coaches, mentors, manages performance, and addresses service area staff concerns in a timely manner; guides and directs department staff on library services.
- Represents the Library in community organizations relevant to the specialized area of service.
- Works closely with other Supervising Librarians and Library management to assure services are responsive to patron and community needs.
- Encourage ongoing professional development for staff training sessions and mentoring.
- Ensures and enforces Library and City policies, procedures, and guidelines for staff and the public while ensuring compliance with all local, state and federal laws and regulations with appropriate guidance from library and city administrations.
- Performs other related work as required.
Education, Qualifications, and Experience
- Considerable knowledge of the principles and practices of integrated Library Science.
- Considerable knowledge of the objectives of Library service to the community.
- Considerable knowledge in the required area of expertise, such as reference and bibliographic research, , emerging technologies, youth services for ages 0-18, and/or business information service.
- Knowledge of emerging trends and technologies in Library and Information Science.
- Demonstrated strong leadership and management skills in order to efficiently plan, organize, supervise, and manage the staff of a service area.
- Ability to schedule and supervise the work of professional and support staff.
- Ability to problem-solve issues related to patron concerns and library services.
- Ability to work collaboratively with staff, other City departments, external partners, and the general public.
- Ability to monitor progress and manage resources to accomplish objectives with strong organizational, research, problem-solving, and analytical skills.
- Ability to demonstrate strong public relations and customer service skills and communicate effectively, both verbally and in writing.
- Ability to make sound, independent judgments within established policies and procedures.
- Proficiency with library related professional tools and software applications (MS Office, library catalog and digital databases).
- Ability to understand and interpret library policies and objectives to community groups, public officials, business and education leaders, the staff and to the public.
- Willingness to engage in regular technical training and the ability to remain current with emerging technologies.
- Demonstrated ability to work effectively and sensitively in a diverse community, recognizing and respecting cultural and socio-economic differences, and fostering an inclusive environment.
Terms of Employment
This is a Special Fund, “Non-Tested” position. Continued employment contingent upon availability of future funding. Funding may be terminated at any time.
This position is included in a collective bargaining agreement with Local 3144, American Federation of State, County and Municipal Employees.
Bargaining agreements available to review HERE.
Special Funded employees shall not be covered by the City pension but shall continue to be covered by Social Security.
The City of New Haven does not sponsor employment visas. All applicants must have current authorization to work in the U.S. without employer-sponsored visa support.
Employment is contingent upon the successful completion of: (1) a pre-employment background check,and (2) a pre-employment drug screening in accordance with the City’s Drug Free Workplace Policy. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.
Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.
LIBRARY TECHNOLOGY SUPERVISOR, IT Department at Ives Main Library | $75,637-$79,637 annualized
The New Haven Free Public Library is seeking a dedicated and innovative Library Technology Supervisor to oversee and enhance the library’s IT operations across its five branches. This role is responsible for managing network infrastructure, cloud services, and public-facing technologies, ensuring seamless digital access for both staff and patrons.
As the Library Technology Supervisor, you will lead technology projects, troubleshoot complex issues, and collaborate with vendors to implement effective solutions. If you have a strong background in IT systems, a passion for public service, and leadership experience, we invite you to join our team and help drive the future of library technology in New Haven!
Primary Functions
This is a professional information technology position, responsible for planning, scheduling, coordinating, technology operations and projects across the New Haven Public Library system’s five branches. Work involves maintenance, upgrades and migrations of the library’s public technologies and staff infrastructure including: Networks, Servers, Integrated Library Service (ILS – Innovative Interfaces, Inc. – Sierra), Microsoft Endpoint (Intune) and Office 365, Meraki, and other technology needs.
In this role, the Library Technology Supervisor addresses day-to-day technology needs, provides technical troubleshooting, and works with vendors to implement solutions that support efficient library operations. They manage technology-related projects, such as migrating to cloud-based systems and enhancing network security, ensuring all initiatives align with service goals. Work is performed with latitude for professional judgment and is reviewed through meetings and evaluation of results.
Typical Duties and Responsibilities
- Monitors, maintains, and provides oversight of public technology services, library physical and cloud servers with library staff or external vendors, including but not limited to hybrid Microsoft Azure / Active Directory services, network access and firewall cybersecurity services, telephonic services, and print management.
- Plans coordinates, administers, and executes all IT activities required to produce reliable and robust network access in partnership with key vendors.
- Oversees technology inventory management by tracking hardware and software assets, coordinating purchasing needs, and managing device replacements and upgrades as part of lifecycle management.
- Coordinates and manages data backups and disaster recovery planning for all critical library systems to ensure data integrity and continuity of service in the event of system failures or emergencies.
- Ensures that installation and application standards and policies are performed properly and kept up to date.
- Supervises and trains Library personnel assigned to IT functions and coordinates daily work for staff such as public computer workstation support, hotspot printing, VoIP services, etc.
- Troubleshoots complex hardware and software issues encountered by staff and patrons.
- Other Technology duties as assigned.
Education, Qualifications, and Experience
Graduation from an accredited college or university with major course work in computer science, management information systems or related area. Requires 3 to 5 years progressively responsible experience in relevant areas noted above with at least six months of supervisory experience; or any equivalent combination of training and experience which provides the knowledge, abilities, and skills listed below, preferably in a library setting. Comp TIA, Microsoft, ITIL Certifications preferred.
Selection Process
Applications will be reviewed by the Department of Human Resources. Applicants must demonstrate within their submission that they meet the minimum requirements as listed within the job description; failure to do so may result in disqualification.
It is critical that you complete the application thoroughly, as the information you provide will be used to ascertain if you are eligible to move forward in the selection process. Your application and resume should indicate that you meet the minimum requirements as listed. This information may be used to determine the eligibility list. As such, this job announcement should be considered the exam announcement, and submissions may be evaluated prior to the posted closing date. Your application submission will contain supplemental questions that may be considered as part of an examination process.
Information regarding the employment and selection process can be found HERE.
Please note that the only method of communication with applicants for this position will be by email. You must provide a valid, working email address and you will need to monitor your email, including spam/junk folders, for correspondence from the New Haven Human Resources Department.
We reserve the right to extend an application deadline or close a job posting early to ensure we can attract and identify the best candidate(s) for a position.
Salary, Bargaining Unit, and Terms of Employment
This is a “General Fund,” tested position. Job description is currently pending Civil Service Board approval.
This position is included in a collective bargaining agreement with Local 3144, American Federation of State, County and Municipal Employees.
Bargaining agreements available to review HERE.
General Funded hires into this class shall not be covered by Social Security but rather the City pension, contributing 10% of salary.
The City of New Haven does not sponsor employment visas. All applicants must have current authorization to work in the U.S. without employer-sponsored visa support.
Employment is contingent upon the successful completion of: (1) a pre-employment background check, (2) a pre-employment physical examination, including pre-employment drug screening in accordance with the City’s Drug Free Workplace Policy*, and (3) a 90-day probationary period. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.
Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.
NHFPL Foundation
Thank you for your interest. There are no current openings at the New Haven Free Public Library Foundation.
