What is Interlibrary Loan?
Interlibrary loan (ILL) is a way of obtaining books from other libraries when a particular title is not available at the New Haven Free Public Library. Average wait time for an ILL book is four to six weeks. If you need a book sooner, you may wish to borrow it directly from a neighboring library. *Please note that you may borrow books from any public library in Connecticut using your New Haven Free Public Library card.

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Eligibility
Interlibrary loan service is available to New Haven residents who have a valid library card.

Allowable Items
Only books may be requested using Interlibrary Loan. The following items cannot be requested: books on CD, audio books, sound recordings/CDs, DVDs, VHS videos, new books, reference books, textbooks, articles, magazines and newspapers.

Returning ILL Items

ILL items can be returned at any NHFPL location. ILL items are marked separately from other library books with a specific ILL strap that should not be removed during the loan. We ask that all borrowers keep these straps intact on ILL items to help with the timely return of these items to their home libraries.

Requests
Requests should be placed by phone and materials may be picked up and returned to any NHFPL branch. Or you may request via the form below:

Request an Interlibrary Loan Item

We aim to obtain requested materials as often as we are able. Please be advised that we can make no guarantees that all requests will be able to be fulfilled or how long it takes for requests to become available.