What is Interlibrary Loan?
Interlibrary loan (ILL) is a way of obtaining books from other libraries when a particular title is not available at the New Haven Free Public Library. Average wait time for an ILL book is four to six weeks. If you need a book sooner, you may wish to borrow it directly from a neighboring library. *Please note that you may borrow books from any public library in Connecticut using your New Haven Free Public Library card.

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Eligibility
Interlibrary loan service is available to New Haven residents who have a valid library card.

Allowable Items
Only books may be requested using Interlibrary Loan. The following items cannot be requested: books on CD, audio books, sound recordings/CDs, DVDs, VHS videos, new books, reference books, textbooks, magazines and newspapers.

Requests
Requests should be placed by phone and materials may be picked up and returned to any NHFPL branch.