At the New Haven Free Public Library, we pride ourselves on serving our local communities. If you are looking for a dynamic workplace that values creativity, problem solving, lifelong learning, and helping others achieve their goals, you may be a great addition to our team!
A Note on Diversity and Inclusion:
We serve a richly diverse community, including a significant Spanish-speaking population. We strongly encourage candidates fluent in both English and Spanish to apply.
Current Vacancies
Official postings of employment opportunities for the City of New Haven, including those for the New Haven Free Public Library, are available on the City’s job portal.
All applications must be submitted via the City’s job portal for consideration.
Library
LIBRARY TECHNOLOGY SUPERVISOR – Managing IT Solutions for our Public Libraries
Salary within Local 3144 Range 10: $75,637 – $79,637 annualized
The New Haven Free Public Library is seeking a dedicated and innovative Library Technology Supervisor to oversee and enhance the library’s IT operations across its five branches. This role is responsible for managing network infrastructure, cloud services, and public-facing technologies, ensuring seamless digital access for both staff and patrons.
As the Library Technology Supervisor, you will lead technology projects, troubleshoot complex issues, and collaborate with vendors to implement effective solutions. If you have a strong background in IT systems, a passion for public service, and leadership experience, we invite you to join our team and help drive the future of library technology in New Haven!
Qualifications and Experience: Graduation from an accredited college or university with major course work in computer science, management information systems or related area. Requires 3 to 5 years progressively responsible experience in relevant areas noted above with at least six months of supervisory experience; or any equivalent combination of training and experience which provides the knowledge, abilities, and skills listed below, preferably in a library setting. Comp TIA, Microsoft, ITIL Certifications preferred.
Primary Functions:
This is a professional information technology position, responsible for planning, scheduling, coordinating, technology operations and projects across the New Haven Public Library system’s five branches. Work involves maintenance, upgrades and migrations of the library’s public technologies and staff infrastructure including: Networks, Servers, Integrated Library Service (ILS – Innovative Interfaces, Inc. – Sierra), Microsoft Endpoint (Intune) and Office 365, Meraki, and other technology needs.
In this role, the Library Technology Supervisor addresses day-to-day technology needs, provides technical troubleshooting, and works with vendors to implement solutions that support efficient library operations. They manage technology-related projects, such as migrating to cloud-based systems and enhancing network security, ensuring all initiatives align with service goals. Work is performed with latitude for professional judgment and is reviewed through meetings and evaluation of results.
TYPICAL DUTIES AND RESPONSIBILITIES
- Monitors, maintains, and provides oversight of public technology services, library physical and cloud servers with library staff or external vendors, including but not limited to hybrid Microsoft Azure / Active Directory services, network access and firewall cybersecurity services, telephonic services, and print management.
- Plans coordinates, administers, and executes all IT activities required to produce reliable and robust network access in partnership with key vendors.
- Oversees technology inventory management by tracking hardware and software assets, coordinating purchasing needs, and managing device replacements and upgrades as part of lifecycle management.
- Coordinates and manages data backups and disaster recovery planning for all critical library systems to ensure data integrity and continuity of service in the event of system failures or emergencies.
- Ensures that installation and application standards and policies are performed properly and kept up to date.
- Supervises and trains Library personnel assigned to IT functions and coordinates daily work for staff such as public computer workstation support, hotspot printing, VoIP services, etc.
- Troubleshoots complex hardware and software issues encountered by staff and patrons.
- Other Technology duties as assigned.
KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES
- Knowledge of information technology operations, systems configuration, and administration.
- Knowledge of operating system software, application software, and hardware applications.
- Knowledge of network operating system software application and hardware applications.
- Ability to work independently at a high level of technical operations and demonstrate strong problem-solving skills.
- Ability to troubleshoot and resolve complex IT issues independently and identify when to escalate issues to external vendors or support teams.
- Knowledge of current cybersecurity principles and practices, including threat management, risk assessment, and data privacy compliance.
- Ability to demonstrate strong management and leadership skills in order to efficiently plan, organize, supervise, and manage library IT projects and LTA staff in a variety of activities, including troubleshooting, problem-solving, and training.
- Skill in developing and leading training programs for library staff and patrons, fostering technology proficiency and effective use of library resources.
- Ability to monitor progress and manage resources to accomplish objectives.
- Familiarity with cloud computing platforms, such as Microsoft Azure, and ability to manage cloud-based solutions and hybrid environments.
- Ability to communicate effectively, both orally and in writing, and perform data analysis including ability to prepare manuals and reports.
- Ability to communicate technical information effectively to non-technical stakeholders, including library staff, administration, and the public.
- Knowledge of accessibility standards and ability to implement technology solutions that meet ADA compliance for digital accessibility.
- Ability to maintain and develop knowledge of key processes supported by the New Haven Free Public Library’s technology applications and systems for staff and public use, with willingness to engage in regular IT training.
This is a Special Fund, “Non Tested” position. Continued employment contingent upon availability of future funding. Funding may be terminated at any time.
This position is included in a collective bargaining agreement with Local 3144, American Federation of State, County and Municipal Employees. Bargaining agreements available to review HERE.
Special Funded employees shall not be covered by the City pension but shall continue to be covered by Social Security.
Employment is contingent upon the successful completion of: (1) a pre-employment background check, and (2) a pre-employment drug screening in accordance with the City’s Drug Free Workplace Policy*, and (3) a 90-day probationary period. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.
Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.
LIBRARIAN III– Adult Services
Salary within Local 3144 Range 8: $62,482 – $72,405 annualized
Primary Functions:
This is advanced level professional library work involving the planning and implementation of complex informational and/or technical services for the library system, which requires the application of specialized knowledge, initiative, and independent judgment.
In this assignment, the Adult Services Librarian III will plan, develop, and deliver a wide range of technology programs for adults in the New Haven community.
The ideal candidate will have experience with digital equity work, programming, and collection management; is creative, an excellent communicator, maintains a professional commitment to equity, diversity, and inclusion; and values teamwork.
This position serves a diverse population, including a substantial Spanish-speaking community. Spanish/English bilingual candidates are encouraged to apply.
TYPICAL DUTIES AND RESPONSIBILITIES
- Receives assignments of a broad nature from administrative staff which may involve the planning and implementation of new programs or new technologies, e.g., book conservation, public access automated catalog.
- Conducts feasibility studies, prepares proposals, including development and operating costs.
- Evaluates informational resources and equipment.
- Has major responsibility for collection development, with special attention to reference materials, including on-line and CD databases and their application.
- Instructs and trains staff in information retrieval in subject specialties such as business, medicine and law.
- Maintains awareness of advanced techniques, newest procedures and latest equipment for delivering information services and performing technical processing functions.
- Performs related work as required.
KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES
- Extensive working knowledge of computer information services, networks and consortia, sufficient to evaluate their application to specific library needs.
- Thorough knowledge of the organization and methods of research, and the means of communicating results in a subject area.
- Thorough knowledge of current computer developments in library services, systems and equipment.
- Knowledge of the principles and practices of library science.
- Knowledge of sources and procedures used in reference and bibliographic research.
- Knowledge of objectives of library service to the community.
- Ability to apply library science principles and techniques to operating and supervising problems.
- Ability to plan and supervise the operations of a library unit.
- Ability to perform complex work assignments with minimum direction.
- Ability to schedule and supervise the work of professional, sub-professional and clerical assistants.
- Ability to establish and maintain effective working relationships with employees and the public.
- Ability to communicate at an above-average level in the English language both orally and in writing.
This is a General Fund, “Non Tested” position.
This position is included in a collective bargaining agreement with Local 3144, American Federation of State, County and Municipal Employees. Bargaining agreements available to review HERE.
General Funded hires into this class are not covered by Social Security and will not pay Social Security taxes. They instead participate in the City Pension; the employee contribution rate is 10% of pay.
Employment is contingent upon the successful completion of: (1) a pre-employment background check, and (2) a pre-employment drug screening in accordance with the City’s Drug Free Workplace Policy*. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.
Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.
LIBRARIAN, Part Time
$18-21/hour*; 19 hours per week, including evening & weekend varied hours
The New Haven Free Public Library is seeking a part-time librarian in our Young Minds and Family Learning Department. This position is an amazing opportunity for current librarians looking for extra experience or Library Science students nearing graduation who are interested in getting hands-on experience in a vibrant urban library setting. The City of New Haven and the New Haven Free Public Library has launched many Librarian’s careers from this position. This position is highly public-focused and requires weekend hours.
Assignment in Young Minds & Family Learning (1 vacancy):
This entails developing and delivering programs for children age 0-12 with an emphasis on early childhood programming, with a strong knowledge of children’s literature, and providing a variety of information services for parents and children.
All Library positions serve a diverse population, including a substantial Spanish-speaking community. Spanish/English bilingual candidates are encouraged to apply.
This is a General Fund, “Non Tested” position.
This part time position is not eligible to receive medical benefits, vacation pay, sick pay, holiday, union membership, or union contractual benefits. Any period of part time employment will not be construed in any way to mean probationary employment. Persons may not be employed in two concurrent part time positions with the City and/or the Board of Education at the same time.
Employment is contingent upon the successful completion of: (1) a pre-employment background check, and (2) a pre-employment drug screening in accordance with the City’s Drug Free Workplace Policy*. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.
Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.
*A Masters Degree in Library Science from an American Library Association-accredited institution is required for this position. Library Science students within 1 semester of completing their coursework at an ALA-accredited institution will be considered for employment at the rate of $18/hour, to be updated to the full $21/hour upon completion of their MLIS degree program.
$18/hr; 19 hours per week, including evening & weekend varied hours – Weekends Required
This is a paraprofessional position that involves clerical, materials processing, technology support and circulation tasks and other standard library routines such as shelving, registration, and orientation of patrons to collections and services. Schedule of work is 19 hours per week, including evening and weekend hours, at Ives Circulation or at branches. All Library positions serve a diverse population, including a substantial Spanish-speaking community. English/Spanish candidates are encouraged to apply.
- Answers general queries from the public; refers patrons to other staff as required.
- Registers customers, updates borrowing records and financial histories.
- Sorts and files cards, shelves books and other materials alphabetically and by classification.
- Charges and discharges library materials. Calculates and collects overdue and other charges on library materials.
- Performs routine clerical duties, including data entry.
- Performs online accounts receivables and payroll entry.
- Prepares print and non-print materials for circulation.
- Supports computer and technology services.
Education Requirement: Graduation from high school; and at least one year experience in library, clerical, technical or customer service work, or any equivalent combination of training and experience which provides the following knowledge, experience, and skills:
- Knowledge of routine office procedures.
- Knowledge of computer hardware and software.
- Knowledge of correct English usage, punctuation, spelling, grammar and vocabulary.
- Knowledge of the Dewey Decimal System.
- Ability to file alphabetically and numerically.
- Ability to make basic arithmetic computations.
- Ability to understand and follow instructions and to learn related clerical and library tasks within a reasonable time.
- Attention to detail and accuracy.
- Ability to establish and maintain effective working relationships with library personnel.
- Ability to work with the general public in a pleasant and professional manner.
- English/Spanish bilingual highly desirable.
This is a General Fund, “Non Tested” position. This part time position is not eligible to receive medical benefits, vacation pay, sick pay, holiday, union membership, or union contractual benefits. Any period of part time employment will not be construed in any way to mean probationary employment. Persons may not be employed in two concurrent part time positions with the City and/or the Board of Education at the same time.
Employment is contingent upon the successful completion of: (1) a pre-employment background check, and (2) a pre-employment drug screening in accordance with the City’s Drug Free Workplace Policy*. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.
Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.
*A Masters Degree in Library Science from an American Library Association-accredited institution is required for this position. Library Science students within 1 semester of completing their coursework at an ALA-accredited institution will be considered for employment at the rate of $18/hour, to be updated to the full $21/hour upon completion of their MLIS degree program.
NHFPL Foundation
Thank you for you interest in working with us!
Currently, there are no open vacancies posted for the New Haven Free Public Library Foundation. Please watch this space for further updates.
