Join Our Team | New Haven Free Public Library

At the New Haven Free Public Library, we pride ourselves on serving our local communities. If you are looking for a dynamic workplace that values creativity, problem solving, lifelong learning, and helping others achieve their goals, you may be a great addition to our team!

A Note on Diversity and Inclusion:
We serve a richly diverse community, including a significant Spanish-speaking population. We strongly encourage candidates fluent in both English and Spanish to apply.

Current Vacancies

Official postings of employment opportunities for the City of New Haven, including those for the New Haven Free Public Library, are available on the City’s job portal.

All applications must be submitted via the City’s job portal for consideration.

Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.

Library

LIBRARY BRANCH MANAGER – Wilson Branch Library

This role requires a Masters degree in Library Science from an American Library Association accredited library school, 5+ years experience in professional library work, and at least one year of supervisory experience in a library setting.

The New Haven Free Public Library is seeking an innovative, community-focused, and dynamic professional to serve as Library Branch Manager for our Wilson Branch. This leadership position plays a vital role in shaping library services at one of our major branch locations, ensuring that the branch reflects and responds to the diverse needs of the surrounding community. As the Branch Manager, you will oversee daily operations, mentor and supervise staff, develop and implement community-centered programs and services, and cultivate partnerships with local organizations, schools, and stakeholders. If you are passionate about public service, thrive in a collaborative environment, and are committed to providing equitable access to information and resources, we invite you to bring your expertise and energy to our team.

PRIMARY FUNCTIONS

This is professional library work in the supervision of a major branch library of the New Haven Free Public Library system as a librarian. The Branch Manager is responsible for identifying and responding to the needs of the community. This involves interaction with community representatives, neighborhood associations, professional and business organizations, schools, and social agencies serving the community. As the site manager, the Branch Manager directs the day-to-day library operations of the Branch and serves as coach, mentor, and mediator with staff. Work is performed with latitude for professional judgement and is reviewed through meetings and evaluation of results, reporting to a higher-level Library Administrator (IV or above).

TYPICAL DUTIES AND RESPONSIBILITIES

Manages, supervises, and participates in all daily service and support operations of the Library Branch.
Develops goals, plans, programs, and services for a Branch Library.
Prepares, monitors, and maintains programming budget for the Branch.
Oversees management and selection of print and non-print materials for a Branch.
Must collaborate and engage with citizens and community agencies to maintain awareness of demographic trends and social, economic, and political issues of the community.
Develops marketing plans on a regular basis for the branch to create outreach opportunities and partnerships with local organizations and businesses.
Develops and delivers programs that promote use of the Library such as: book discussion clubs, author talks, writing groups, computer classes, tours, and community outreach like a read aloud class visit, attending a community management team meeting or other event created by or for the community.
Coaches, mentors, manages performance, and addresses branch staff concerns in a timely manner; guides and directs department staff on Library services.
Represents the Library in community organizations in the service area.
Works closely with other Branch Managers and Library management to assure services are responsive to patron and community needs. Ability to problem-solve issues related to patron concerns and Library services.
Facilitates ongoing professional development for staff through workshops, training sessions and mentoring.
Ensures and enforces Library and City policies, procedures, and guidelines for staff and the public while ensuring compliance with all local, state and federal laws and regulations.

KNOWLEDGE, EXPERIENCE, SKILLS, AND ABILITIES

Knowledge of the principles, practices and procedures of library service, Library resources and collections.
Knowledge of emerging trends in Library and Information Science.
Ability to demonstrate strong leadership and management skills in order to efficiently plan, organize, supervise, and manage the staff of a major Branch Library.
Ability to monitor progress and manage resources to accomplish objectives.
Ability to demonstrate strong public relations and customer service skills and communicate effectively, both verbally and in writing.
Ability to make sound, independent judgments within established policies and procedures in carrying out assigned duties, prioritizing responsibilities, and meeting deadlines.
Ability to use library related professional tools and software applications (MS Office, library catalog and digital databases).
Ability to understand and interpret Library policies and objectives to community groups, public officials, business and education leaders, the staff and to the public.
Ability to schedule and supervise the work of professional and support staff.
Ability to establish and maintain effective working relationships with employees and the public.

This is a General Fund, “Non Tested” position.

This position is included in a collective bargaining agreement with Local 3144, American Federation of State, County and Municipal Employees. Bargaining agreements available to review HERE.

General Funded hires into this class are not covered by Social Security and will not pay Social Security taxes. They instead participate in the City Pension; the employee contribution rate is 10% of pay.

Employment is contingent upon the successful completion of: (1) a pre-employment background check, and (2) a pre-employment drug screening in accordance with the City’s Drug Free Workplace Policy*. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.

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LIBRARY TECHNOLOGY SUPERVISOR – Managing IT Solutions for our Public Libraries

Salary within Local 3144 Range 10: $75,637 – $79,637 annualized

Applicant must possess and maintain a valid CT Driver’s license.

The New Haven Free Public Library is seeking a dedicated and innovative Library Technology Supervisor to oversee and enhance the library’s IT operations across its five branches. This role is responsible for managing network infrastructure, cloud services, and public-facing technologies, ensuring seamless digital access for both staff and patrons.

As the Library Technology Supervisor, you will lead technology projects, troubleshoot complex issues, and collaborate with vendors to implement effective solutions. If you have a strong background in IT systems, a passion for public service, and leadership experience, we invite you to join our team and help drive the future of library technology in New Haven!

Qualifications and Experience: Graduation from an accredited college or university with major course work in computer science, management information systems or related area. Requires 3 to 5 years progressively responsible experience in relevant areas noted above with at least six months of supervisory experience; or any equivalent combination of training and experience which provides the knowledge, abilities, and skills listed below, preferably in a library setting. Comp TIA, Microsoft, ITIL Certifications preferred.

Primary Functions:
This is a professional information technology position, responsible for planning, scheduling, coordinating, technology operations and projects across the New Haven Public Library system’s five branches. Work involves maintenance, upgrades and migrations of the library’s public technologies and staff infrastructure including: Networks, Servers, Integrated Library Service (ILS – Innovative Interfaces, Inc. – Sierra), Microsoft Endpoint (Intune) and Office 365, Meraki, and other technology needs.

In this role, the Library Technology Supervisor addresses day-to-day technology needs, provides technical troubleshooting, and works with vendors to implement solutions that support efficient library operations. They manage technology-related projects, such as migrating to cloud-based systems and enhancing network security, ensuring all initiatives align with service goals. Work is performed with latitude for professional judgment and is reviewed through meetings and evaluation of results.

TYPICAL DUTIES AND RESPONSIBILITIES

Monitors, maintains, and provides oversight of public technology services, library physical and cloud servers with library staff or external vendors, including but not limited to hybrid Microsoft Azure / Active Directory services, network access and firewall cybersecurity services, telephonic services, and print management.
Plans coordinates, administers, and executes all IT activities required to produce reliable and robust network access in partnership with key vendors.
Oversees technology inventory management by tracking hardware and software assets, coordinating purchasing needs, and managing device replacements and upgrades as part of lifecycle management.
Coordinates and manages data backups and disaster recovery planning for all critical library systems to ensure data integrity and continuity of service in the event of system failures or emergencies.
Ensures that installation and application standards and policies are performed properly and kept up to date.
Supervises and trains Library personnel assigned to IT functions and coordinates daily work for staff such as public computer workstation support, hotspot printing, VoIP services, etc.
Troubleshoots complex hardware and software issues encountered by staff and patrons.
Other Technology duties as assigned.

KNOWLEDGE, EXPERIENCE, SKILLS AND ABILITIES

Knowledge of information technology operations, systems configuration, and administration.
Knowledge of operating system software, application software, and hardware applications.
Knowledge of network operating system software application and hardware applications.
Ability to work independently at a high level of technical operations and demonstrate strong problem-solving skills.
Ability to troubleshoot and resolve complex IT issues independently and identify when to escalate issues to external vendors or support teams.
Knowledge of current cybersecurity principles and practices, including threat management, risk assessment, and data privacy compliance.
Ability to demonstrate strong management and leadership skills in order to efficiently plan, organize, supervise, and manage library IT projects and LTA staff in a variety of activities, including troubleshooting, problem-solving, and training.
Skill in developing and leading training programs for library staff and patrons, fostering technology proficiency and effective use of library resources.
Ability to monitor progress and manage resources to accomplish objectives.
Familiarity with cloud computing platforms, such as Microsoft Azure, and ability to manage cloud-based solutions and hybrid environments.
Ability to communicate effectively, both orally and in writing, and perform data analysis including ability to prepare manuals and reports.
Ability to communicate technical information effectively to non-technical stakeholders, including library staff, administration, and the public.
Knowledge of accessibility standards and ability to implement technology solutions that meet ADA compliance for digital accessibility.
Ability to maintain and develop knowledge of key processes supported by the New Haven Free Public Library’s technology applications and systems for staff and public use, with willingness to engage in regular IT training.

This is a Special Fund, “Non Tested” position. Continued employment contingent upon availability of future funding. Funding may be terminated at any time.

This position is included in a collective bargaining agreement with Local 3144, American Federation of State, County and Municipal Employees. Bargaining agreements available to review HERE.

Special Funded employees shall not be covered by the City pension but shall continue to be covered by Social Security.

Employment is contingent upon the successful completion of: (1) a pre-employment background check, and (2) a pre-employment drug screening in accordance with the City’s Drug Free Workplace Policy*, and (3) a 90-day probationary period. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.

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LIBRARIAN II – Ives Squared (Business and Nonprofit)

Salary within Local 3144 Range 7: $56,687 – $59,586 annualized

This role requires a Masters degree in Library Science from an American Library Association accredited library school, and 2+ years experience in professional library work.

Primary Functions:
This is a professional position beyond entry-level. Incumbents are expected to have acquired the knowledge, skills, and abilities necessary to perform the positions requirements at a full level of competence.

The current vacant assignment entails implementing collaborative and active learning strategies and programs for small businesses, entrepreneurs, nonprofits, and adult lifelong learners; offering workshops and one-on-one instruction in business research, creative software applications (i.e. Adobe Creative Suite), entrepreneurship, and business growth; fostering collaborative partnerships within the New Haven economic ecosystem; raising awareness about resources and services in the library through outreach efforts; managing a special collection of resources for entrepreneurs and nonprofits; and providing innovative information services to meet the needs of a diverse, urban adult population.

The successful candidate will be current with the latest library, business, and technology trends; have previous experience working directly with small businesses and nonprofits; provide reference services, career resources, and become familiar with basic small scale manufacturing makerspace technologies with training; foster collaboration between makerspace and entrepreneurial opportunities; have excellent communication and interpersonal skills; maintain a professional commitment to equity, diversity, and inclusion; and value teamwork. Bilingual candidates are strongly encouraged to apply.

This position serves a diverse population, including a substantial Spanish-speaking community. Spanish/English bilingual candidates are encouraged to apply.

TYPICAL DUTIES AND RESPONSIBILITIES

Formulates and executes on-line data base searches via on-line information retrieval systems.

Conducts in-service training workshops and prepares instructional material. Assists in the training of entry level librarians and support staff.

Reviews and revises the work of other catalogers.

Has responsibility of operation of a special collection and/or service.

Includes all duties of a Librarian I.

Performs related work as required.

KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES

Ability to organize and maintain a specialized library collection or service within a department;

Experience with a variety of on-line databases and the ability to apply this knowledge in planning and implementation of research or catalog work;

Ability to evaluate and advise on the disposition of reference questions, or on matters of cataloging practice;

Ability to instruct and train Librarian I and support staff.

This is a General Fund, “Non Tested” position.

This position is included in a collective bargaining agreement with Local 3144, American Federation of State, County and Municipal Employees. Bargaining agreements available to review HERE.

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LIBRARIAN, Part Time

$18-21/hour*; 19 hours per week, including evening & weekend varied hours

The New Haven Free Public Library is seeking a part-time librarian in our Young Minds and Family Learning Department. This position is an amazing opportunity for current librarians looking for extra experience or Library Science students nearing graduation who are interested in getting hands-on experience in a vibrant urban library setting. The City of New Haven and the New Haven Free Public Library has launched many Librarian’s careers from this position. This position is highly public-focused and requires weekend hours.

Assignment in Young Minds & Family Learning (1 vacancy):
This entails developing and delivering programs for children age 0-12 with an emphasis on early childhood programming, with a strong knowledge of children’s literature, and providing a variety of information services for parents and children.

All Library positions serve a diverse population, including a substantial Spanish-speaking community. Spanish/English bilingual candidates are encouraged to apply.

This is a General Fund, “Non Tested” position.

This part time position is not eligible to receive medical benefits, vacation pay, sick pay, holiday, union membership, or union contractual benefits. Any period of part time employment will not be construed in any way to mean probationary employment. Persons may not be employed in two concurrent part time positions with the City and/or the Board of Education at the same time.

*A Masters Degree in Library Science from an American Library Association-accredited institution is required for this position. Library Science students within 1 semester of completing their coursework at an ALA-accredited institution will be considered for employment at the rate of $18/hour, to be updated to the full $21/hour upon completion of their MLIS degree program.

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LIBRARY AIDE, Part Time

$18/hr; 19 hours per week, including evening & weekend varied hours – Weekends Required

This is a paraprofessional position that involves clerical, materials processing, technology support and circulation tasks and other standard library routines such as shelving, registration, and orientation of patrons to collections and services. Schedule of work is 19 hours per week, including evening and weekend hours, at Ives Circulation or at branches. All Library positions serve a diverse population, including a substantial Spanish-speaking community. English/Spanish candidates are encouraged to apply.

Answers general queries from the public; refers patrons to other staff as required.
Registers customers, updates borrowing records and financial histories.
Sorts and files cards, shelves books and other materials alphabetically and by classification.
Charges and discharges library materials. Calculates and collects overdue and other charges on library materials.
Performs routine clerical duties, including data entry.
Performs online accounts receivables and payroll entry.
Prepares print and non-print materials for circulation.
Supports computer and technology services.

Education Requirement: Graduation from high school; and at least one year experience in library, clerical, technical or customer service work, or any equivalent combination of training and experience which provides the following knowledge, experience, and skills:

Knowledge of routine office procedures.
Knowledge of computer hardware and software.
Knowledge of correct English usage, punctuation, spelling, grammar and vocabulary.
Knowledge of the Dewey Decimal System.
Ability to file alphabetically and numerically.
Ability to make basic arithmetic computations.
Ability to understand and follow instructions and to learn related clerical and library tasks within a reasonable time.
Attention to detail and accuracy.
Ability to establish and maintain effective working relationships with library personnel.
Ability to work with the general public in a pleasant and professional manner.
English/Spanish bilingual highly desirable.

This is a General Fund, “Non Tested” position. This part time position is not eligible to receive medical benefits, vacation pay, sick pay, holiday, union membership, or union contractual benefits. Any period of part time employment will not be construed in any way to mean probationary employment. Persons may not be employed in two concurrent part time positions with the City and/or the Board of Education at the same time.

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NHFPL Foundation

Thank you for you interest in working with us!

Currently, there are no open vacancies posted for the New Haven Free Public Library Foundation. Please watch this space for further updates.